We know that it's not enough to simply offer superior products. Along with our catalog of quality window fashions, here at Window Concepts we maintain a staff that is professionally trained to provide outstanding services. Our design consultants will expertly answer all of your window treatment questions and ensure that the perfect solution for your home is found -- no matter what your decorating style. And our professional installers will provide you with worry-free measuring and installation services. Our whole team will work with you to make your window fashions shopping experience the very best it can be.
TO OBTAIN WARRANTY SERVICE
Window Concepts will service any warranty issues for twelve (12) months after installation, free of charge. Should your window covering need service after twelve months, or if purchased through another dealer, contact us at (610) 325-2094. If you bring the repair to our location there is a $50 charge for shipping and handling. If you require a technician to assist you with removing and reinstalling the shade after it is repaired, the charge is $145. Additional charges may apply if repair is out of warranty.
ABOUT OUR DESIGN PROCEDURE
We are happy to schedule an appointment to bring you the best shop-at-home experience possible, or you can visit our world-class showroom located in Paoli, PA. Here’s a little about how we work:
If you would like for our initial meeting to be in your home, there is a $45.00 consultation fee collected in advance. This fee includes design consultation, measuring, and travel. This charge is non-refundable; however, if you place your design order with us, we apply the fee toward your order. If you are more comfortable coming to us, we welcome you to visit our showroom, located at the Paoli Design Center, where you can peruse our entire line of window treatment products and samples. There is no fee associated with this appointment. Don't forget to bring along rough measurements so we can discuss your specific needs and make the best recommendations possible. If you decide to move forward after we meet, we will set up a time to visit your home in order to measure and finalize color.
We are excited to learn more about you, your home, and your vision. We look forward to speaking with you soon!